Shipping Policy

Thank you for shopping at pollentia! Please read our shipping policy carefully to understand how shipping works with pollentia.

Shipping Destinations

We ship worldwide!

Shipping Times

Orders are typically processed and shipped within 7-10 business days from the date of purchase. Once your order has been shipped, you will receive a shipping confirmation email with tracking information. Please note that shipping times may vary depending on your location.

Shipping Costs

Shipping costs are calculated at checkout based on the weight and destination of your order.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment and estimate delivery times.

Delivery

Delivery times vary depending on your location. While we make every effort to deliver your order in a timely manner, please note that unforeseen circumstances such as customs delays or adverse weather conditions may impact delivery times.

International Shipping

International orders may be charged duties and taxes upon arrival. Please note that that these charges are imposed by your local customs office and are not in our control. All duties and taxes must be paid by the customer in order to clear the package. Refusing to pay the charges will result in your package being sent back by the courier. Pollentia will not refund of replace any orders in these circumstances.

Contact Us

If you have any questions or concerns regarding our shipping policy or your order, please don't hesitate to contact us at contact@pollentia.co.

We appreciate your support and understanding!