Privacy Policy

At pollentia, safeguarding your privacy is a top priority for us. This Privacy Policy outlines how we handle the personal information you provide to us when you use our website or interact with us online.

Information Collection

When you visit our website, we automatically collect certain information about your device, such as your web browser, IP address, time zone, and cookies installed on your device. Additionally, we collect information about the pages or products you view and how you interact with our site. We refer to this information as "Device Information."

Use of Information

We collect Device Information using cookies, log files, and electronic files to enhance your browsing experience and improve our website's functionality. When you make a purchase through our site, we also collect Order Information, including your name, billing and shipping addresses, payment information, email address, and phone number. We use this information to fulfill your orders, communicate with you, and screen for potential risk or fraud.

Sharing Your Information

We may share your Personal Information with third-party service providers to assist us in processing orders, shipping products, and analyzing how our customers use our site. We may also share information to comply with applicable laws or respond to lawful requests for information. For example, we use Squarespace to power our online store - you can read more about how Squarespace uses your Personal Information here: https://www.squarespace.com/privacy.

Behavioral Advertising

We may use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. You can opt out of targeted advertising by using the provided links or visiting the Digital Advertising Alliance's opt-out portal.

Your Rights

If you are a European resident, you have the right to access, correct, update, or delete your personal information. You may contact us using the information provided below to exercise these rights. Please note that we process your information to fulfill contracts such as fullfilling your orders or pursue legitimate business interests . Your information may be transferred outside of Europe.

Data Retention

We retain your Order Information for our records unless you request its deletion.

Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at contact@pollentia.co.